ࡱ>  ?bjbjss 47HH|X.t/HHH-------/n2-# &"H# # -g.!!!# ~-!# -!!r,T-y!,-(.0X.,.3!4.3-.3-PH!mHHH--! HHHX.# # # # .3HHHHHHHHHH Q:  Options for survivors of domestic violence -Useful Contacts This is a list of contact details that might be useful for anyone either wanting to find out more general information about domestic violence, or looking for some specific advice or advocacy in relation to their personal experiences. These agencies are all staffed by trained professionals, who can provide expertise on a number of issues surrounding domestic violence. We have arranged them according to which area of speciality they focus on, including various community and ethnicity groups, agencies specializing in the experiences of men in relation to domestic violence, immigration issues, housing advice, LBGT domestic violence, counselling services, and child welfare agencies. Local Contacts/ Advocacy Bede House Association 020 7237 9162 Information, practical and emotional support and advocacy on domestic violence and same-sex domestic violence for women and men. Mon-Fri 9.30am 4.30pm Victim Support Southwark 020 7378 8886 Information, practical and emotional support and advocacy on domestic violence and same-sex domestic violence for women and men. Lock-fitting and Sanctuary Scheme. Mon-Fri 9.30am 4.30pm Outreach Floating Support Refuge 020 7231 5514 Information, practical and emotional support and advocacy on domestic violence and same-sex domestic violence for women. VAST 020 8469 0864 Information, practical and emotional support and advocacy on domestic violence for women from Vietnam, Asia, Somalia, Portugal and Turkish speaking countries.  Domestic violence? Dont be afraid to pick up the phone Free 24 hour National Domestic Violence Help-line 0800 2000 247 Our trained staff and volunteers are always ready, willing and able to: Listen and offer you confidential emotional support to explore your experience of physical, emotional or psychological abuse. Give you information on your housing, welfare, health and legal rights Refer you and your children to refuges (places of safety) across the country Make referrals to temporary emergency accommodation Help you get support from the police Put you in touch with emergency services, support agencies and specialist help Run in partnership between Refuge & Womens Aid Culturally Specific Help-lines Southall Black Sisters 0208 571 9595 Information on domestic violence and immigration issues, advocacy and counselling for women, particularly Asian women. Mon-Fri 10am-12-30pm, 1.30-4pm, closed Wed Akina Mama Wa Afrika 020 7713 5166 Advice, information, counselling for African women on DV, HIV/AIDS, mental health. Mon-Fri 10am-5pm, Mon 7-9pm Karma Nirvana 01332 604 098 or 01332 299166 Bilingual befriending and support for Asian women in Midlands. Mon-Fri 10am-4pm Legal drop-in service, refuge accommodation. Out of hours (5pm9.30 am) 07952856869 Muslim Womens Helpline 0208 904 8193 or 0208 908 6715 Listening, counselling and information for Muslim women and girls. Mon-Fri10am 4pm Jewish Womens Aid Helpline 0800 591 203 Advice and support for Jewish women and children Mon, Wed, Thurs 9.30 am 9.30pm Irish Womens Centre 0207 249 7318 Counselling, advice and advocacy for women of Irish descent Mon-Fri 9.30am 5.30pm. Closed between 1pm 2pm. Asian & Minority Group Counselling Service 0208 861 3884 Ethnic counselling service for alcohol and mental health issues. 9.30 am - 5pm. Turkish Community Project 0208 318 2864 For men & women. Translation services, advocacy, housing and welfare advice. Residents of Lewisham, Lambeth, Southwark, Bromley. Mon -Fri 9.30am 5.30pm Somalian Womens Centre 0208 752 1787 Advice on housing, immigration, benefits for Somalian women, West London. Mon -Thur 10am - 4pm Asian Womens Resource Centre 0208 838 3462 Advice and information, counselling, English classes, parenting, womens support group, multi lingual translation service. Mon-Fri 10am 5pm Newham Asian Womens Project 0208 472 0528 or 0208 552 5524 Mon,Tue, Thur 9.30am6pm. Wed 9.30am1pm. Fri9.30am4.30pm. Family Law solicitor Thurs 2-4pm Mens Help-lines Mankind 07947 811323 For male victims of violence London: 07711 746218 or 01922 615 957 South west: 01643 863 352 or 0127 87 83 074 www.mankind.org.uk Respect 020 8563 8523 or 020 8563 8580 (fax) For information on national services for perpetrators of domestic violence PO Box 34434, LondonW6 0YS  HYPERLINK "http://www.respect.uk.net" www.respect.uk.net Domestic Violence Intervention Project 0208 748 6512 or 0208 563 7983 Mon-Fri 10am-6pm Services for male perpetrators of domestic violence Support services for partners of men in the programme www.dvip.org Male Advice Line for Mid Wales & Shropshire 01938 556 749 24 hour help line Immigration Advice Asylum Aid 020 7377 5123 Mon, Tue 2-4.30 pm, Thur 10-12.30 pm Advice for refugees on asylum applications & welfare rights  HYPERLINK "http://www.asylumaid.org.uk" www.asylumaid.org.uk NASS (National Asylum Support Service) 0845 6000 914 For professionals only, not public Mon,Tue,Thur,Fri 10am 1pm, 2pm 5pm; Wed 2pm 5pm Immigration Advice Service 0207 378 9191 Advice on immigration problems. Mon - Fri 10am - 12.30pm. Immigration Advisory Service Telephone advice Wed 10am 12.30 pm 0207 967 1200 Main office open 9.30am - 5.30pm 0207 357 6917 Language Line 24 hr service 020 7520 1430 Immediate interpreter provision in 100 languages. National Asylum Seekers 0208 633 0573 For professionals only. Mon - Fri 9am 5pm. Emergency accommodation 0208 633 0672 Refugee Council 020 7346 6777 Information and referral to local refugee councils www.refugeecoucil.org.uk Refugee Womens Association  HYPERLINK "http://www.refugeewomen.org.uk" www.refugeewomen.org.uk Agencies for Parents and Children AMICA 01234240693 (pager) Provides support to women who are in conflict over contact with children. Parentline 0808 800 2222 or (Textphone): 0800 783 6783 Provides helpline support parenting courses to anyone looking after a child. Childline 24 hr FREEPHONE 0800 1111 Confidential counselling service for any child with any problem. www.childline.org.uk Careline 0208 514 1177 Telephone counselling for children, young people and adults Mon-Fri 10am-4pm, 7-10pm The Childrens Legal Centre 01206 873820 Free legal advice on law and policy affecting children and young people clc@essex.ac.uk Kidscape 020 7730 3300 Educational programmes for parents. Information on preventing bullying and abuse. Mon-Fri 10am-4pm www.kidscape.org.uk Family Matters 01474 537 392 Counselling support for sexual abuse survivors aged 8 and over National Association of Child Contact Centres 0845 4500 280 Arranges supported or supervised contact at neutral places for separated families. www.naccc.org.uk NCH (National Childrens Home) 0207 226 2033 Advice and information for families and children. Mon-Fri 9am-5pm. www.nch.org.uk NSPCC 24 hour FREEPHONE 0808 800 5000 National Society for the Prevention of Cruelty to Children Help-line for anyone concerned a child may be at risk, including runaways  HYPERLINK "http://www.nspcc.org.uk" www.nspcc.org.uk Parentline Plus FREEPHONE 0808 800 2222 24 hr telephone advice & support for anyone in a parenting role. www.parentlineplus.org.uk Reunite International Child Abduction Centre 0116 255 6234 24 hr advice and support to parents or families who fear or experience child abduction TULIP (Together United Living in Peace) 0151 637 6363 Help and support for parents being abused by their children Young Minds ( HYPERLINK "http://www.youngminds.org.uk" www.youngminds.org.uk) 0800 018 2138 Support for anyone with concerns about the mental health of a child or young person 0207 336 8445 (Mon-Fri 9.30am-5.30pm) Connected to Barnardos - ( HYPERLINK "http://www.barnados.org.uk" www.barnados.org.uk) 020 8550 8822 Lesbian and Gay services London Lesbian and Gay Switchboard 24 hour help-line 0207 837 7324 Broken Rainbow 07812 644 914 Referral service for LGBT people experiencing domestic violence Mon- Fri, 12pm-4pm Survivors of Lesbian Abuse 020 7328 7389 Helpline support to lesbians who have experienced abuse from their female partners Other useful numbers and websites 24 hr National Domestic Violence Freephone Help-line 0808 2000 247 Run in partnership between Refuge and Womens Aid.  HYPERLINK "http://www.domesticviolencedata.org" www.domesticviolencedata.org Central point to collect a wide range of information about domestic violence.  HYPERLINK "http://www.womens-unit.gov.uk" www.womens-unit.gov.uk General information on government action against domestic violence.  HYPERLINK "http://www.doh.gov.uk/domestic.htm" www.doh.gov.uk/domestic.htm Department of Health resource manual and other information about domestic violence.  HYPERLINK "http://www.refuge.org.uk" www.refuge.org.uk Refuge website with information for women and professionals.  HYPERLINK "http://www.womensaid.org.uk" www.womensaid.org.uk Up-to-date information on refuge services throughout the UK, help for survivors, fact sheets and briefings on current issues.  HYPERLINK "http://www.caada.org.uk" www.caada.org.uk General information on action against domestic violence  HYPERLINK "http://www.civilservice.gov.uk" www.civilservice.gov.uk Information on domestic violence policies for employers and up to date changes in law etc.  HYPERLINK "http://www.southwark.gov.uk" www.southwark.gov.uk Information sharing protocol. Alcohol Concern 020 7928 7377 Directory of local advice centres & services across nation. www.alcoholconcern.org.uk Benefits Agency Helplines Department of Work & Pensions Public Enquiry Line 020 7712 2171 Textphone 0800 243 355 (or telephone your local office)  HYPERLINK "http://www.dwp.gov.uk" www.dwp.gov.uk Information on social security benefits DIAL UK (Disablement Information & Advice Lines) 01302 310 123 Information and help for people with disability and their families, 9am-9pm www.dialuk.org.uk Drinkline 0800 917 8282 Telephone support for adults and young people Mon, Fri, Sat, Sun: 24hrs, Tue,Wed,Thur: 9am-11pm Drugscope 020 7928 1211 Mon-Fri 10am-4.30 pm www.drugscope.co.uk Elder Abuse 0808 808 8141 A confidential helpline to elders being abused or anyone concerned about an elder being abused Get Connected 0808 808 4994 Service for young people 16yrs-25yrs. Housing options. 1pm-11pm, 7 days a week Gingerbread 0800 018 4318 Information, help and local groups for lone parents Mon-Fri 9am-5pm  HYPERLINK "http://www.gingerbread.org.uk" www.gingerbread.org.uk The Greater London Domestic Violence Project 020 7983 4238 This is a second-tier project working to end domestic violence in Greater London by supporting direct service providers and promoting joint working. Contact: Davina James-Hanman (Director)  HYPERLINK "mailto:davina.james-hanman@london.gov.uk" davina.james-hanman@london.gov.uk MIND 0845 766 0163 National information help-line; provides information about local services. National Self-Harm Network 020 7916 5472 Provides advice, advocacy, an information sheet on self-harm. NHS Direct 0845 4647 Provides confidential 24 hour helpline on all matters relating to health. Access to Language Line. The Stella Project 020 7983 4510 Promotes good practice and supports direct service providers across the drug, alcohol and domestic violence sectors in Greater London. The Stella Project has guidelines for working across the two sectors and regularly holds events and training days to facilitate this process. Contact: Michelle Newcomb (Stella Project Co-ordinator)  HYPERLINK "mailto:michelle.newcomb@london.gov.uk" michelle.newcomb@london.gov.uk Inland Revenue Information about tax, benefits etc. www.inlandrevenue.gov.uk National Debtline 0808 808 4000 Telephone (Mon-Fri 9am-9pm, Sat 9.30 am-1pm) and email advice on debt, free self-help packs www.nationaldebtline.co.uk RASAC (Rape and Sexual Abuse Counselling) 01962 848024 Mon 11.30am-1.30pm, Tue 7-9.30pm, Thur 7-9.30pm Refuge 0207 395 4504 National charity for women and children experiencing domestic violence. Support, advocacy, refuges. www.refuge.org.uk Rights of Women 0207 251 6577 Free confidential legal advice for women by phone. Tue, Wed, Thur 2-4pm,7-9 pm; Fri 12-2pm Samaritans 0845 790 9090 24hr service (automatic transfer to local branch). www.samaritans.org.uk Shelter National 24 hr help-line 0808 800 4444 Expert advice on housing and homelessness. www.shelter.org.uk Signposting service for further help and advice Advice line for professionals 020 7242 3218 www.shelternet.org.uk Victim Support National Helpline 0845 303 0900 Mon- Fri 9am-9pm; weekends 9am 7pm Women's Aid Federation England (WAFE) 0117 944 4411 National organisation for Women's Aid groups in England. Post: P.O. Box 391, Bristol BS99 7WS, Email  HYPERLINK mailto:info@womensaid.org.uk info@womensaid.org.uk Website  HYPERLINK http://www.womenaid.org.uk www.womenaid.org.uk Counselling services Women and Girls Network 020 7610 4345 (Tues: 6-8.30pm Thur: 12-2.30pm) 0207 610 4678 (Mon-Fri 10.30a.m.- 4.30 pm) London-wide multicultural counselling and healing centre for women and girls overcoming experiences of physical, sexual or emotional violence. Email:  HYPERLINK "mailto:info@wgn.org.uk" info@wgn.org.uk Womens Therapy Centre 0207 263 6200 (10am-1pm to make appointments) Email:  HYPERLINK "mailto:enquiries@womenstherapycentre.co.uk" enquiries@womenstherapycentre.co.uk Womans Trust 0207 7956 444 or 0207 7956 999 Self-referrals or referrals from professionals for London women experiencing domestic violence. 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